Official Data Protection Document

Privacy Policy 777pub – Malaysia Player Data Protection

At 777pub, your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 PDPA 2010 Compliance SSL 256-bit Encryption
Commitment Data Protection We

Six core pillars underpinning how 777pub protects player privacy

Bank-Level Encryption

All your personal data and financial information is transmitted via connections protected by SSL 256-bit encryption — the same security standard used by Malaysia's leading banks.

Data Controls in Your Hands

You have the full right to access, correct, or request deletion of your personal data at any time. Your request will be processed within 14 business days.

No Data Selling

777pub never sells, leases, or shares your personal data with third parties for marketing purposes without your explicit consent. Your data is not our product.

Malaysian PDPA Compliance

Our Privacy Policy is fully aligned with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a user are always protected under local legislation.

Secure Data Storage

Your data is stored on servers protected with strict access controls, multi-layer firewalls, and real-time threat monitoring systems. Internal access is granted only to authorised personnel.

Cookie Usage Transparency

We clearly explain the types of cookies used, their purposes, and how you can manage cookie settings through your web browser without affecting the core functionality of the platform.

01Introduction

777pub ("we", "Platform") values the privacy of every user who uses our services. This Privacy Policy clearly explains how we manage your personal data when you register, log in, or interact with the 777pub platform through our website or mobile app.

This document is fully aligned with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By using the 777pub platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all users of the 777pub platform, including unregistered visitors, registered members, and VIP programme members. Should there be any material changes, we will notify you via your registered email or in-platform notification.

We encourage you to read this entire document to understand your rights and how we protect your privacy interests as a Malaysian user.

02Personal Data We Collect

We collect information necessary to provide you with a safe, seamless, and high-quality service. The types of data we collect depend on how you interact with our platform.

Data Categories Example Information Collection Methods
Identity Data Full name, date of birth, identity card number Registration form, KYC verification
Contact Data Email address, phone number, residential address Registration form, profile updates
Financial Data Bank account number, e-wallet information, transaction history Deposit and withdrawal process
Technical Data IP address, browser type, operating system, device ID Server logs, cookies, app SDK
Usage Data Game history, session duration, favourite games Automated platform activity monitoring
Communication Data Live chat conversation records, support tickets, emails Interaction with the Support Team
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or religious beliefs unless required by applicable law.
03How We Use Your Data

The personal data we collect is used solely for the legitimate and stated purposes below. We do not process your data for any other purpose without notifying you in advance.

  • Create and manage your user account on the 777pub platform
  • Process deposits, withdrawals, and all financial transactions securely
  • Conduct identity verification (KYC) in line with regulatory compliance requirements
  • Provide effective and personalised customer support
  • Send important account information, security notifications, and platform updates
  • Detect and prevent fraud, money laundering, and platform abuse
  • Continuously improve products, services, and user experience
  • Send promotional information and exclusive offers (subject to your preferences)
  • Comply with applicable legal, regulatory, and court order obligations
  • Analyse usage patterns for service improvement purposes on an aggregate basis

If you do not wish to receive marketing communications from us, you may unsubscribe at any time via the link provided in every promotional email or by contacting our support team.

04Legal Basis for Data Processing

In accordance with Malaysia's PDPA 2010, we process your personal data on one or more of the following valid legal bases:

  • Consent: You have provided explicit consent for data processing during account registration
  • Contract Performance: Processing is required to provide the service you requested
  • Legal Obligation: We are required to process certain data to comply with Malaysian law
  • Legitimate Interests: Processing is required for our legitimate interests such as fraud prevention and platform security
You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the validity of processing carried out prior to the withdrawal.
05Data Sharing & Disclosure

777pub does not sell, lease, or disclose your personal data to third parties for their own marketing purposes. However, there are certain situations where we need to share your information with selected parties:

  • Payment Service Providers: FPX, DuitNow, e-wallet processors to facilitate financial transactions
  • Game Providers: Session data required to run games from third-party providers
  • Identity Verification Services: Third parties that assist with KYC processing and fraud prevention
  • Regulatory Authority: When required by Malaysian law or a valid court order
  • Technical Infrastructure Providers: Cloud hosting and storage services that have signed data protection agreements with us

All third parties involved in processing your data are required to comply with data protection standards no less stringent than this Privacy Policy. We conduct thorough due diligence on all partners before sharing any user data.

06Data Security & Protection Measures

We invest seriously in security infrastructure to ensure your data is always protected against unauthorised access, disclosure, alteration, or destruction.

  • 256-bit SSL/TLS encryption for all data transmission between browser and server
  • Encryption of sensitive data stored in databases using industry-standard algorithms
  • Role-based access control (RBAC) – internal staff only access data required for their assigned tasks
  • Real-time security monitoring and intrusion detection system
  • Regular security audits by independent third parties
  • Two-factor authentication (2FA) for all internal administrative access
  • Comprehensive security incident response plan
SSL 256-bit Multi-Layer Firewall 24/7 Monitoring 2FA Verification Automatic Backup
While we take all reasonable measures to protect your data, no security system is 100% guaranteed. In the event of any security incident involving your data, we will notify you within the timeframe required by applicable law.
07Data Retention Period

We retain your personal data for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. When data is no longer needed, it will be securely deleted or anonymised.

  • Active account data: Retained for as long as your account is active on the 777pub platform
  • Financial transaction data: Minimum 7 years in accordance with Malaysian financial legal requirements
  • Support communication data: 3 years from the date of last interaction
  • Inactive account data: After 24 months of inactivity, we will send a notification prior to data deletion
  • Security logs: 12 months for security investigation and compliance purposes

After your account is closed at your request, we will delete or anonymise your personal data within 30 days, except for data that must be retained to fulfil legal obligations.

08Your Rights Under PDPA

As an individual whose personal data we process, you have the following rights under Malaysia's Personal Data Protection Act 2010. We are committed to facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction through your account settings or by contacting customer support.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, free of charge.

Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

In certain circumstances, you may request a restriction on the processing of your data while a query is being resolved.

To exercise any of the above rights, contact our customer support team via live chat or email. We will verify your identity before processing your request to ensure your account security.
09Cookies & Tracking Technologies

The 777pub platform uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and maintain platform security. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login session verification and security. Cannot be disabled.
  • Performance Cookies: Help us understand how users interact with the platform for improvement purposes. Data is collected in aggregate and anonymised form.
  • Functional Cookies: Remember your preferences such as language, display settings, and game preferences for a more personalised experience.
  • Analytics Cookies: Help us measure the effectiveness of promotional campaigns and understand traffic sources to the platform.

You can control and manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the 777pub platform.

10International Data Transfers

In the course of platform operations, your personal data may be processed or stored outside Malaysia by our cloud service and technical infrastructure providers. All international data transfers are carried out with appropriate safeguards in place.

  • All international data transfers are protected by legally binding data processing agreements
  • We only work with providers that meet equivalent or stricter data protection standards
  • Sensitive financial data is processed through channels compliant with PCI-DSS security standards
11Children's Privacy

The 777pub platform is an adult service intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Should we discover that we have collected personal data from an individual under the age of 18 without appropriate parental or guardian consent verification, we will take immediate steps to delete that data and close the associated account.

If you believe we may hold data from or about a person under 18 years of age, please contact our support team immediately.

12Policy Amendments & How to Contact Us

777pub reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest update date will always be displayed at the top of this document.

For material changes that significantly affect your rights, we will provide at least 14 days' notice before the changes take effect via your registered email or in-platform notification. Continued use of the platform after the effective date of the changes means you accept the updated policy.

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, our customer support team is available 24 hours a day, 7 days a week via live chat on the platform or through our official email.

For privacy-related enquiries, contact us at: [email protected] with the subject line "Privacy Policy Enquiry" for faster processing.

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex issues requiring further investigation, we will inform you of the expected timeframe.

Your Data Safe at 777pub

Play with peace of mind — your privacy and data security are our top priority. Register now and enjoy a safe, fair, and exciting gaming experience alongside over 500,000 Malaysia players.

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